Breakage is the most common complaint in glass lighting. Since 2024 we pack every glass shade in a molded pulp insert inside a double-wall carton, and each new carton design must pass an ISTA 1A drop test before production.
Last year our breakage rate on glass pendants was under 0.3% across all shipments. For e-commerce sellers we offer a stronger single-unit carton made for courier networks.